How good is your ONLINE REPUTATION?! from Matt Cutts & Danny Sullivan

How good is your online reputation? This seems to be the MOST important part discussed in this latest Google Webmaster Help Video. If your customer service SUCKS, and people constantly complain about it all over the internet, then it factors into your possible ranking!  Don’t wait until it happens and then you have to scramble to fix it with online reputation repair! Get pro-active today and start building out your good reputation! Matt & Danny & ME all agree! 😀

YouTube – What are some search trends on your radar?.