Ok, I can see all kinds of amazing application / workflow type of good uses for the new Google Voice for any business. Ok, this is soon to launch and has become Google VOICE http://google.com/voice You can’t sign up right now but you can sign up to get notification as to when it starts HERE ( https://services.google.com/fb/forms/googlevoiceinvite/ ) This is a HUGE GAME CHANGER for the telecommunications industry. The two coolest things I see are the voicemail transcription service
and the call routing based on groups
I’ll probably have more information on all of this within the next month but this is some really major news!